21 January 2008

NSW Nurses' Association

The NSW Nurses Association is a trade union, which represents the industrial, professional and legal interest of nurses in NSW.

We seek a Membership Services Clerk to be part of the Membership Services team to replace an internal secondment until the end of 2008.

Your primary responsibility will be to provide administrative and clerical support relating to membership processing and ensure a high level of customer service.

The successful applicant should be able to demonstrate their ability to update and maintain the membership database, process payments by cheque, money order, credit card, direct debit and cash as well as process, allocate and produce reports for Payroll Deductions (PRDs). The position is also responsible for providing information and assistance to members regarding their membership by telephone and in writing.

The Membership team currently provides coverage to our members from 8.30am until 7pm, Monday to Friday. You will be required to participate in a roster arrangement in which you will be required to work the afternoon shift.

To be successful in this role, the applicant should be proficient in a Windows environment and be able to demonstrate accurate data entry skills. Comprehensive experience with membership databases and processing is essential. The candidate should possess excellent verbal and written communication skills and demonstrate a willingness to learn.

The ability to be self motivated and to work within a multi-disciplinary role with minimal supervision as well as part of a team are essential.

It is desirable that the applicant be committed to the principles of the trade union movement and be comfortable working within a demanding environment. In return, the Association will offer excellent working conditions and salary

Robyn Morrison
Employee Relations Coordinator
NSW Nurses Association
PO Box 40
Camperdown NSW 1450
or via email: rmorrison@nswnurses.asn.au

5.00pm 18 January 2008