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Position: Member Service Centre Telephone Organiser
Date of
Advertisement:

03 March 2008

---
Union:

Community & Public Sector Union - Sydney

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Overview:

The primary function of this role is to provide information, support, advice and representation to members on issues that affect their working lives. The MSC Telephone Organiser operates in a very dynamic, complex and constantly changing environment requiring flexibility and openness to new ideas and approaches.

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Job Description:

The MSC Telephone Organiser is an entry-level position with potential career development to a workplace organising role. A comprehensive six-month training program is provided.

The position reports to the Director of the MSC and the Team Leader and will be focused on meeting the four key union objectives of:

1.Our industrial outcomes - delivering the union's core claim in bargaining 2.Our outcomes in membership - delivering the union's growth target 3.Our outcomes in member activity and involvement - building member participation in the collective activity 4.Our outcomes in development of activists and workplace union structures - increasing the number, skill and engagement of activists and workplace leaders in CPSU activity If you are keen to contribute to the union movement's goals and enjoy working in a challenging industrial climate, then consider applying, because the time is right for you to make a difference.

Experience & Qualifications
Essential:

The MSC Telephone Organiser is an entry-level position with potential career development to a workplace organising role. A comprehensive six-month training program is provided.
The position reports to the Director of the MSC and the Team Leader and will be focused on meeting the four key union objectives of:
1.Our industrial outcomes - delivering the union's core claim in bargaining 2.Our outcomes in membership - delivering the union's growth target 3.Our outcomes in member activity and involvement - building member participation in the collective activity 4.Our outcomes in development of activists and workplace union structures - increasing the number, skill and engagement of activists and workplace leaders in CPSU activity If you are keen to contribute to the union movement's goals and enjoy working in a challenging industrial climate, then consider applying, because the time is right for you to make a difference.

---
Desired:


XExperience as a union activist or delegate XInvolvement in union, community, student, environment or other campaigns/collective activities XPrevious experience processing payments and membership records over the phone XOutbound calling experience, survey data collection XAnswering industrial inquiries and advising delegates and members XManaging individual industrial cases such as Workers Compensation.

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Salary:

$46,519 + 13% Superannuation

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Additional
Information:

Written applications MUST address the selection criteria above in question/answer format(Essential & Desired experience & qualifications) and should arrive no later than close of business Monday 3rd March 2008 and be marked private and confidential and addressed to:

Vera Petkovski

Level 10, 440 Collins St, Melbourne, VIC, 3000

E-mail: careers@cpsu.org.au

Phone:(03) 8620 6357

Fax: (03) 8620 6324

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Send Application to:

Vera Petkovski

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Applications close:

06 March 2008

For further information
Contact:

Vera Petkovski

Title:

Human Resources

Address:

10/440 Collins Street, Melbourne, VIC, 3000

Phone:

03 8620 6357

Fax:

03 8620 6324

Email:

careers@cpsu.org.au

[ Up to Union Positions Available ]

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