LaborNET Sites |
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| Position: Phone Organisers - Membership Services Centre |
Date of
Advertisement: |
25 June 2008 |
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| Union: |
Community & Public Sector Union - Sydney, NSW |
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| Overview: |
The primary function of this role is to provide information, support, advice and representation to members on issues that affect their working lives. The MSC Telephone Organiser operates in a very dynamic, complex and constantly changing environment requiring flexibility and openness to new ideas and approaches.
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| Job Description: |
The MSC Telephone Organiser is an entry-level position with potential career development to a workplace organising role. A comprehensive 6-month training program is provided.
The position will be report to the Director of the MSC and Team Leader and will be focused on meeting the four key union objectives of:
XOur industrial outcomes V delivering the unions core claim in bargaining XOur outcomes in membership V delivering the unions growth target XOur outcomes in member activity and involvement V building member participation in the collective activity XOur outcomes in development of activists and workplace union structures V increasing the number, skill and engagement of activists and workplace leaders in CPSU activity.
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| Experience & Qualifications |
| Essential: |
XCommitted to union principles
XCommitted to high service standards
XDemonstrated high-level communication skills XConfident and enjoys dealing with people over the phone XCapable of dealing with peak inbound phone call demands XAbility to work as part of a team and independently XGood record-keeping skills XDemonstrated ability to use a PC and related commercial software packages, particularly Microsoft Word, Excel, and Outlook XExperience working with a membership based relational database package.
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| Desired: |
XExperience as a union activist or delegate XInvolvement in union, community, student, environment or other campaigns/collective activities XPrevious experience processing payments and membership records over the phone XOutbound calling experience, survey data collection XAnswering industrial inquiries and advising delegates and members XManaging individual industrial cases such as Workers Compensation.
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| Salary: |
$46,519 + 13% Superannuation
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Additional
Information: |
Written applications MUST address the selection criteria and should arrive no later than Friday 4th July 2008 close of business and be marked private and confidential and addressed to:
Vera Petkovski
Level 10, 440 Collins St, Melbourne, VIC, 3000
E-mail: careers@cpsu.org.au
Phone:(03) 8620 6357
Fax: (03) 8620 6324
appsto:
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| Send Application to: |
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| Applications close: |
COB 04 July 2008 |
| For further information |
| Contact: |
Vera Petkovski
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| Title: |
Human Resources
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| Address: |
10/440 Collins Street, Melbourne, VIC, 3000
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| Phone: |
03 8620 6357
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| Fax: |
03 8620 6324
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| Email: |
careers@cpsu.org.au
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| WWW: |
www.cpsu.org.au
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[ Up to Union Positions Available ]
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