| Position: Part Time Helpdesk Officer |
Date of
Advertisement: |
06 August 2008 |
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| Union: |
Australian Manufacturing Worker's Union |
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| Overview: |
The AMWU is one of the largest manufacturing unions in Australia. We represent members in the metals trades, printing, paper industry, vehicle industry, food and confectionary as well as technical trades and professions.
Our size and diversity give us the strength to represent our members in a wide range of industries. It is because of our great desire to maintain communication with our members.
We currently have a part time position available for someone interested in getting involved in the union movement.
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| Job Description: |
The position involves making outbound calls to members in relation to some of the following:
oConducting surveys with members on the current industrial climate and specific to their workplace oFollowing up on member dues that have fallen a little behind.
oGeneral outbound campaigns as per needs of the AMWU.
oUsing AMWU Databases and Intranet Information resources.
The position works closely with National & State Offices of the AMWU, & requires well developed oral & written communication skills.
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| Experience & Qualifications |
| Essential: |
We require a person with the following skills:
High level customer service & outbound call ability Confident approach to interacting with members High level telephone communication skills Team based skills Strong analytical skills Positive attitude under pressure Quick and accurate keyboard skills High level skills in Microsoft Word, Excel & Internet Explorer Strong interest in Industrial Relations
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| Desired: |
Tertiary qualifications, or study toward a qualification, in Industrial Relations, Social Sciences or Economics and / or equivalent experience is desirable.
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| Salary: |
TBA
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Additional
Information: |
Hours of Work
4pm to 8pm Monday to Thursday - minimum availability 3 days per week.
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| Send Application to: |
Laura Gregorace
Helpdesk Co-ordinator
AMWU
PO Box 160
Granville NSW 2142
or alternatively emailed through to laura.gregorace@amwu.asn.au. For further information on the positions available please contact Laura Gregorace on 1300 732 698
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| Applications close: |
cob 22 August 2008 |
| For further information |
| Contact: |
Laura Gregorace
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| Title: |
Helpdesk Coordinator
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| Address: |
133 Parramatta Road, Granville NSW 2142
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| Phone: |
1300 732 698
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| Fax: |
02 9897 5681
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| Email: |
laura.gregorace@amwu.asn.au
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| WWW: |
amwu.org.au
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