| Position: INFORMATION & ADVICE OFFICER |
Date of Advertisement: |
29 June 2010 |
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| Union: |
Finance Sector Union |
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| Overview: |
The Finance Sector Union invites applications for interested persons to fill the position of Information and Advice Officer within its Member Rights Centre in Melbourne.
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| Job Description: |
The Information and Advice Officer will report to the Head of Contact Centres and will be responsible for the provision of a wide range of services to FSU members. These services include the provision of accurate industrial information and workplace advice, answering the Union's 1300 number, responding to emails and faxes received at the Union's generic fax and email addresses, the sale of member services products, updating membership data and directing calls.
The successful applicant's normal hours of work will be rostered during the centre's hours of operation, 8am-6pm (Melbourne time) Monday to Friday.
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| Experience & Qualifications |
| Essential: |
A commitment to the principles of organised labour and unionism together with excellent written and verbal communication skills and experience in phone based work will be highly regarded. The Information and Advice Officers will also have knowledge of industrial relations issues, industrial awards, agreements and laws applicable to finance workers (training will be provided).
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| Salary: |
A salary from $52,242 is offered with increase up to $61,052 with experience and qualifications.
The FSU also offers other excellent working conditions including employer superannuation contributions of 15%.
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| Send Application to: |
Spiros Vasilakis
Head of Contact Centres
Finance Sector Union
GPO Box 9893
Melbourne Vic 3001
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| Applications close: |
5pm 09 July 2010 |
| For further information |
| Contact: |
Spiros Vasilakis
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| Title: |
Head of Contact Centre
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| Address: |
Level 1, 341 Queen Street, Melbourne
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| Phone: |
03 9261 5391
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| Email: |
spiros.vasilakis@fsunion.org.au
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| WWW: |
www.fsunion.org.au
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