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Position: Member Service Advisor
Date of
Advertisement:

28 June 2011

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Union:

The Association of Professional Engineers, Scientists & Managers, Australia (APESMA)

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Overview:

APESMA is a trade union and professional association representing 25,000 professionals in diverse industries across Australia. Working in critical areas of the economy our members are highly skilled and work in demanding roles This Member Service Advisor position is in the Associations Workplace Advice and Support Centre which is the first point of contact for members with questions or problems in their workplaces.

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Job Description:

As the initial point of contact for the Association, you will be providing industrial advice, working with members and others to progress the Associations agenda, and providing follow up support to members on all matters relating to their employment, including the application of Awards, Workplace Agreements and relevant legislation. You will also have the opportunity to deal with a wide range of queries and to provide representation and advocacy for members with their employers and in industrial tribunals and courts.

In this role you will be performing an important role resolving issues, and working to recruit and retain Association members.

Experience & Qualifications
Essential:

A commitment to trade union values and a keen interest in industrial relations are essential.

A good knowledge of contemporary industrial relations issues and state and federal industrial legislation are required.

The ability to manage a variety of tasks and meet deadlines, problem solving skills and the ability to use initiative are also required.

A demonstrated high level of verbal and written communication skills and the ability to deal with people that may be under stressful situations are essential.

Applicants will have access to a training and support program.

APESMA is an equal opportunity employer.

A position description is available on request from Michael Butler on 03 9695 8800

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Salary:

Commencing salary $50,000-$60,000 depending on experience.

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Send Application to:

Applications marked "Confidential" should be addressed to: Michael Butler, Director Industrial Relations, APESMA, GPO Box 1272, Melbourne, VIC, 3001 Or Email to: mbutler@apesma.com.au

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Applications close:

5pm 12 July 2011

For further information
Contact:

Michael Butler

Title:

Director Industrial Relations

Phone:

03 9695 8800

Email:

mbutler@apesma.com.au

WWW:

apesma.com.au

[ Up to Union Positions Available ]

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