12 December 2011

Australian Manufacturing Workers' Union

The AMWU is one of the largest manufacturing unions in Australia. We represent members in the metals trades, printing, paper industry, vehicle industry, food and confectionary as well as technical trades and professions.

We currently have a position available for those interested in getting involved in the union movement. The hours of work for this position are Monday to Thursday, 4pm 8pm, with a minimum availability of 3 days per week.

The position involves making outbound calls to members in relation to some of the following:

-Conducting surveys with members on the current industrial climate and issues specific to their workplace.

-Following up on member dues that have fallen a little behind.

-General outbound campaigns as per needs of the AMWU.

-Using AMWU Databases and Intranet Information resources.

The position works closely with National & State Offices of the AMWU, & requires well developed oral & written communication skills.

Hours of Work: 4pm to 8pm Monday to Thursday - minimum availability of 3 days per week.

We require a person with the following skills:

-High level customer service & outbound call ability

-Confident approach to interacting with members

-High level telephone communication skills

-Team based skills

-Strong analytical skills

-Positive attitude under pressure

-Quick and accurate keyboard skills

-High level skills in Microsoft Word, Excel & Internet Explorer

-Strong interest in Industrial Relations.

Tertiary qualifications, or study toward a qualification, in Industrial Relations, Social Sciences or Economics and / or equivalent experience is desirable.

$25.23 p/h

Email: helpdesk@amwu.asn.au

OR Post: Helpdesk Co-ordinator AMWU PO Box 160 Granville NSW 2142

5pm 16 December 2011

Dawn Comber or Josh Moriarty

133 Parramatta Road, Granville NSW 2142

1300 732 698

02 9897 5681

helpdesk@amwu.asn.au

http://www.amwu.org.au/